Monitoring the Quality of Service into the home
Simplifying the analysis of internet performance to a single home
Monitoring the Quality of Experience to applications and services
Monitoring internet performance to multiple homes
Scheduled tests, instant tests, router tests, device tests.
Our suite of hardware and software agents initiate the tests
Our global testing infrastructure and data pipeline
We explore how communication technology is changing the world
Find out about our latest products and feature releases.
Listen to our latest podcasts
How our customers are using SamKnows’ technology
Find out about our company culture
Some handy resources if you are writing about SamKnows
Combine Network and Application Performance Monitoring to turn a billion data points into a single meaningful notification with SamKnows FaultFinder
A comprehensive understanding of fixed and cellular internet performance in realtime
SamKnows One is designed for the analysis and administration of large-scale studies monitoring internet performance to multiple homes.
We produce reports for our government regulator clients. Reports are a great way to inform the public about national broadband services with unbiased, reliable information.
Each month we explore how communication technology is changing the world through SamKnows data and real user stories
In the latest edition of Spotlight, we take on ‘Bufferbloat’, a relatively unknown but common cause of high latency that can badly affect video streaming, online gaming, and teleconferencing. To find out about how bufferbloat happens, what it means for your broadband connection, and how to beat it – read the magazine and listen to the podcast here:
Find out how our customers are using SamKnows’ technology to monitor and improve internet services
With an emphasis on online gaming spurred on by a young and competitive generation, Saudi Arabia is prioritizing gaming performance for its citizens. Read more to find out how and check out the latest Meqyas gaming report.
The Measuring Broadband New Zealand project, put together by New Zealand's Commerce Commission, collaborated with RSPs, Wholesale Providers, and SamKnows to monitor internet performance across the country. The data collected helped improve speeds for subscribers across the Fibre Max network, here's how it happened.
Discover our latest products and feature releases.
As the need for speed increases in broadband products, they've outstripped the physical limitations of router hardware and cannot be measured using traditional web-based speed tests. Whitebox 9 is the solution we've created for super-fast broadband monitoring all the way up to 2.5 Gbps.
FaultFinder monitors network performance from the perspective of the end user. It builds a dynamic model of normal performance, constantly learning and re-learning to adapt to trend shifts. It compares real-time measurements against these models. When an anomaly is detected it can trace the root cause and also measure the impact of the fault in terms of performance and the volume of customers affected.
Within the next 5 years, the gaming industry is expected to double in value to an estimated worth of almost 300 billion dollars. As the gaming market rapidly excels, SamKnows is encouraging its rise with gaming tests that help game developers, ISPs, and governments understand their performance. Here's a closer look at the world of online gaming, our role within it, and our meticulous approach to building gaming tests.
Now millions of people worldwide are working from home, video conferencing demands are maxing-out the upload limit of domestic broadband connections. That's why SamKnows has designed the Internet TAP™. Simply attach the TAP (Tweak Available Performance) to your network port and plug in your router. Dial up your upload or dial down your download, find the perfect balance, improve the quality of your internet experience!
Find out about our company culture
Whether it’s at home or in an office, we want everyone to have a comfortable working environment that aids success. Here’s our take on the ‘coming back to the office' debate...
Joining a new company during lockdown is no easy feat. It can sometimes feel like you're working with a bunch of ghosts, minus all the booing. As we grow and take on more people we're trying to be realistic about the challenges faced through onboarding from home, to learn more and continue improving for the new model of work we're adjusting to.
With great talent comes great responsibility, and at SamKnows we’re focused on sustainable growth. So as our company grows we're becoming more product centric, and taking on new people, we’re working to ensure SamKnows remains a great place to work. Learn about how our working process and company culture feeds into our big plans for expanding SamKnows and check out the new roles we're hiring for.
We’re passionate about helping Sam achieve his dream of a world that understands the internet. Our core values have always been central to how successfully we pursue our goal. However, we’ve experienced a lot of change over the last ten years and so we decided to take a step back and rediscover the essence of who we are today. We did this as a team - here are the results!
