Helping care agents resolve customer queries faster
Helping consumers analyse their internet service over time
Helping consumers measure real time in-home performance
Helping network engineers monitor network performance in real time
Helping product managers monitor network performance over time
Helping regulators provide a handy speed testing app for their citizens
Overview of all the available SamKnows tests
We offer a variety of different mechanisms to measure speed
Measures the round trip time between the router and a test server
Measure the performance to real-world gaming servers and stores
Measure the performance of major social media services
Measure the performance of video conferencing services
Measure the performance of video streaming providers
Measure the performance of Content Delivery Networks
Measuring web browsing performance to real homes
Measure the performance of Voice over IP calls
Measuring the time taken to resolve a DNS query
Discover the path that traffic takes between a source and a destination
Passively measure the amount of data used on a broadband connection
We explore how communication technology is changing the world
Find out about our latest products and feature releases.
Listen to our latest podcasts
How our customers are using SamKnows’ technology
Find out about our company culture
Some handy resources if you are writing about SamKnows
Our company vision, our mission and the values we hold dear
Discover how we became the global measurement standard
Find out more about working at SamKnows
Find out what job opportunities we currently have at SamKnows
Get access to a demo version of SamKnows One
Help and advice for users of SamKnows One
Find out more about our solutions for Home Internet, Service Providers, and National Regulators.
We are building a global company that is making a positive impact on the world. If this sounds like something you'd like to get involved in, we'd love for you to get in touch or browse our open positions.
Hi! We are Sam and Alex, the co-founders of SamKnows.
Provide impartial and accurate data on how the internet really performs so that everyone, everywhere, has access to better, more reliable internet services.
Measure internet experience in real-time, for every device and application, to empower a connected world.
We help ISPs setup up new connections, monitor existing connections, and troubleshoot problematic connections, all remotely with no additional hardware. We test every aspect of the network performance, then simplify and aggregate the results in one place for easy analysis. ISPs use our credible and accurate data to ensure they’re providing the best possible service for their customers and check they comply with regulations.
We provide a market-leading measurement solution to help conduct impartial studies on internet performance. We use our expertise to unearth insights that influence decisions and drive change.
This lets regulators ensure that regulations are being met, and make evidence-based investments. They can also use our data and insights to publish authoritative reports that educate consumers and encourage a competitive industry, while tracking year-on-year improvement.
Our community of volunteers contribute their performance data to national studies which aim to improve connectivity for all. In exchange, we give volunteers meaningful and detailed information about their internet connection free of charge. This gives them the visibility to see the actual speed they get from their service provider and monitor any changes over time, compare the speed at their router to the speed on their devices to calculate home Wi-Fi performance and discover the limitations of their hardware and more.
Testing to a centralised test server doesn't give our enterprise customers the information they need to optimize performance of their online applications. SamKnows' global platform of Test Agents in real customers homes can give content providers unrivalled visibility and insight into the performance of their services.
Our values guide our business, our product development, and our culture. They have always been central to how successfully we pursue our goals.
While we cater for many different groups of people, telecom regulators, internet service providers (ISPs), and people using the internet at home, our core values have meant that we always deliver innovation, incredibly detailed data, and maintain a neutral stance.
We challenge the status quo.
We are an extremely technical and product focussed company. We turn things inside out and take giant leaps. We’re constantly discovering new ways to understand the internet and creating brand new products to help monitor them.
We behave with integrity and good faith.
Our credibility is built on our scientifically valid test methodology. Our sincere intention is to be fair, open, and honest in all our statistical analysis, regardless of the outcome.
We strive for excellence.
We’re proud of what we do and constantly find ways to improve our products to continue leading the way for internet performance analysis. We go above and beyond to make our tests more accurate and our platform faster because we care about doing it properly.
Every voice is important.
We encourage people to see opportunities in problems and to always speak up - we will always listen. We’re committed to creating a collaborative, supportive, and happy environment where everyone can perform at their best.
Our data can make the internet better.
We design tests to simulate the journey that real internet traffic makes across the world to see how the internet really works. Using this knowledge, and applying context and expertise, we help everyone understand network performance.
Data is our bread and butter, we treat it with respect.
Most speed tests provide simple top-level numbers that show a snapshot of your internet performance. But we look at a broad range of metrics and different test types, in detail, to help our customers glean insights and evaluate performance to understand the cause and meaning hidden in the data.
Find out about our company culture
I am very excited to announce that SamKnows will be joining Cisco, the world leader in networking. Specifically, we will be joining the Cisco ThousandEyes team, which empowers leading organizations worldwide to see, understand, and improve connected experiences everywhere.
Having a diverse company is important not only for creating a more inclusive and welcoming environment and supporting different ways of thinking – but also for simply being accurately representative of the diverse society we live in.
This week we opened the doors of our new office. While the fourth floor isn’t fully finished yet, the third floor is ready and waiting for you on Tuesdays, Wednesdays and Thursdays. We are so excited to have a place where we can come together and do great work as a team once again.
SamKnows goes beyond flexible working: removing out of date boundaries between employer and employee to benefit both business performance and employee well being. Here’s an overview from Sophie, our newest addition to the marketing team.
We’re a small, cross-disciplinary team, who are all passionate about delivering our promise to help the world understand the internet. If you share our values, we’d love to hear from you!
