Helping care agents resolve customer queries faster
Helping consumers analyse their internet service over time
Helping consumers measure real time in-home performance
Helping network engineers monitor network performance in real time
Helping product managers monitor network performance in over time
Helping regulators provide a handy speed testing app for their citizens
Overview of all the available SamKnows tests
We offer a variety of different mechanisms to measure speed
Measures the round trip time between the router and a test server
Measure the performance to real-world gaming servers and stores
Measure the performance of major social media services
Measure the performance of video conferencing services
Measure the performance of video streaming providers
Measure the performance of Content Delivery Networks
Measuring web browsing performance to real homes
Measure the performance of Voice over IP calls
Measuring the time taken to resolve a DNS query
Discover the path that traffic takes between a source and a destination
Passively measure the amount of data used on a broadband connection
We explore how communication technology is changing the world
Find out about our latest products and feature releases.
Listen to our latest podcasts
How our customers are using SamKnows’ technology
Find out about our company culture
Some handy resources if you are writing about SamKnows
Our company vision, our mission and the values we hold dear
Discover how we became the global measurement standard
Find out more about working at SamKnows
Find out what job opportunities we currently have at SamKnows
Get access to a demo version of SamKnows One
Join one of our national studies to help improve the internet for all
Help and advice for users of SamKnows One
Listen to our latest podcasts
AI expert Richard Windsor, Founder of Radio Free Mobile, joins us to discuss the rapid evolution of the technology over the past year and how it could transform customer service. Alex Salter, Founder and CEO of SamKnows, discusses how AI could enhance SamKnows’ portfolio of products, both for consumers and its ISP partners.
Roxanne Botman, People and culture consultant at SamKnows, reveals how the company has embraced diversity, and the practical measures that have changed the company’s culture.
Jamie Mason, our Head of measurement operations gives us a detailed description of how SamKnows’ performance tests are designed, executed and analysed.
Sam Crawford our CTO reveals how SamKnows can help consumers and broadband providers diagnose problems with in-home Wi-Fi performance.
The SamKnows founder and chief technology officer Sam Crawford tells us about his initial vision for broadband measurements back in 2008, and how the measurement methodology has evolved over the past 15 years.
Sam Crawford joins Barry Collins to discuss Starlink’s performance figures in greater detail. He also gives his views on the emergence of potential rivals and the new markets that Starlink has moved into over the past few months, including aviation and mobile connectivity.
SamKnows CEO Alex Salter and Comcast vice president Jason Livingood talk about how the broadband industry is changing and how it moves beyond its obsession with speed.
Hear more from Dr Jane Parry and Sophie Gordon as they discuss how the Covid lockdowns transformed the way we worked and what it means for the broadband industry now that hybrid working is here to stay.
Dr Ahmed Alsohaily Chief technologist and adviser for the governor of the CITC tells us how Saudi Arabia delivered on the Kingdom’s goals to improve the performance of its broadband networks and how the big games companies have realized the potential of serving Saudi’s young gaming population.
Jamie Mason Head of measurement support for SamKnows, explains how SamKnows test the performance of many of the world’s most popular games, and why the location of the game’s servers are absolutely critical to the experience that gamers will receive.
What was the internet industry like in its early days? How did speed come to dominate broadband marketing? Comcast vice president Jason Livingood and SamKnows founder Sam Crawford share their expertise.
Sam, our founder and chief technology officer draws on SamKnows’ exclusive data to reveal why gigabit-grade connections deliver more than download speed benefits. Plus, he explains why Wi-Fi is becoming a bottleneck in the home and why speed is becoming less critical to consumers.
Richard is Chief Executive Officer of Zen Internet which is one of the UK’s few remaining independent broadband providers – and one of the most respected. Richard explains which apps consume the most bandwidth, why access speeds are outpacing technology, and the 5G myths.
Roxanne Robinson, SamKnows’ director of government projects talks to us about what lessons the US can learn from other regulators when it comes to giving consumers more information? Roxanne shares her experience.
Walter Johnson, former member of the FCC’s Office of Engineering & Technology gives us his frank views of why the labelling system failed in the past and what should be included in the labels this time around.
Dive into much more detail on cloud gaming with SamKnows’ Jamie Mason
Dive into much more detail on cloud gaming with Nvidia’s Andrew Fear
Sam Crawford explains how FaultFinder was developed, how it works and what the future holds for the product.
Sam Crawford goes into more depth on the recent outages on major websites, and explains why they happened.
Ball Metaverse’s Jerry Heinz reveals what it’s going to take to build a metaverse.
In part 2 of the MBA Retrospective Spotlight podcast, we speak with Roxanne Robinson: Director of Government & Academia at SamKnows.
In part 1 of the MBA Retrospective Spotlight podcast, we speak with Walter Johnson, the chief architect of Measuring Broadband America.
There is SamKnows software inside tens of millions of routers – find out how it’s helping to keep connections running smoothly. Listen to Sam describe how he and his team built the SamKnows agent and precisely what it does.
Ever had a gutter clog? Ever heard of a fatberg sewer blockage? These are all (pretty unpleasant) ways that waste can cause obstructions and slow down the standard process. Interestingly enough, data passages can suffer from the same kind of congestion. In this episode, we speak with Sam Crawford to find out more about Bufferbloat and how SamKnows tests for it.
If you thought buying a fast broadband package would guarantee you get fast Netflix video streaming, you might be surprised by what we've discovered in this episode of SamKnows Spotlight Podcast. Where peak-time Netflix download speeds can struggle to stream UHD movies even on super-fast connections, and super-efficient video encoding is cleverly masking the reality gap. In this episode, we speak to Sam Crawford to learn more about why fast broadband package doesn't necessarily guarantee a fast Netflix connection.
Satellite broadband has long been the last resort, the technology to turn to when the wires were not fast enough. But that may be about to change. To find out how good this highly-anticipated satellite broadband’s performance really is, we spoke with Wade Beaulieu, one of the lucky few accepted onto Starlink’s beta program who also had Starlink’s performance analysed by SamKnows’ whitebox, to chat about how Starlink has impacted his experience with the internet.
In the past, satellite broadband was hardly considered the top contender for internet technology - but that may be about to change. To help us learn more about this new tech, we spoke with Sam Crawford, founder and CTO at SamKnows, to discuss the early performance data we’ve seen from Starlink’s service, and hear his views on how big of a leap forward this innovation really is.
