We measure, analyze, and visualize internet performance. We do this across entire countries, networks, homes and individual devices. Our testing methodology eliminates hardware limitations, in-home interference, and background network activity to create the most realistic, unbiased, and detailed picture of home broadband performance data available. Which is why SamKnows is trusted by government regulators and major ISPs all over the world to monitor millions of home broadband connections.
And we rely on volunteers to help us with all this.
What’s in it for you as a volunteer?
Use ConnectedHome to track your historic performance and spot if there are any ongoing issues. Then challenge your ISP to fix them.
Become a Wi-Fi wiz
RealSpeed helps you identify if your Wi-Fi is working as it should, by letting you know if your internet woes are due to factors inside or outside your home.
Relax, we’ll let you know if anything needs your attention
Each month we’ll send you a handy summary of your internet performance for peace of mind. We’ll let you know if anything needs your attention. You don’t have to lift a finger.
Become an internet improver in 5 easy steps
Step 1 - Sign up for a free ConnectedHome kit
It’s simple. Fill in your details, your ISP and the broadband package you have at home.
Step 2 - The Waiting List
We stagger Whitebox dispatches, so you’ll be put on a waiting list to help. We will also check that your broadband package is part of the project plan. And we’ll let you know as soon as we can if you’ve made it to the Volunteer List.
Don’t worry, you don’t have to pay for the ConnectedHome kit, thanks to the regulators who have covered the cost. They’re also subject to availability, so be sure to register your interest.
Step 3 - Getting your Whitebox
Your Whitebox will be mailed to you. Connect it to your router and plug in to a socket – it’ll only take a few minutes.
By connecting to your router, your Whitebox removes all in-home factors that are out of your ISP’s control, such as poor Wi-Fi, and only measures the quality of performance delivered to your home.
Step 4 - Check your performance
Log into your ConnectedHome dashboard, to see all your performance data. See if your broadband speed is in line with your package's advertised speed. Spot intermittent problems, and if performance changes, pin point when the change occurred. See at a glance any ongoing or historical disconnection events on your connection. Check your real time performance even when you’re not at home with the Instant test. Analyse dozens of Quality of Service and Quality of Experience metrics that could reveal hidden bottlenecks that affect your internet experience.
Step 5 - Review your monthly email
Check out your monthly email to see a summary of your Internet performance over the last 30 days, and check out the tips on how to use our products to make improvements.
We need you
Without your help we wouldn’t be able to monitor internet performance anywhere. We wouldn’t be able to conduct the national studies, which we currently run across 6 countries. These studies help the national governments and regulators understand the nation’s current internet performance, and help them focus on where to make improvements. By volunteering, you can help government regulators pitch for funding for internet improvements, or initiate regulations that benefit the nation’s citizens.
Interested in becoming a volunteer?
Our Whitebox and the ConnectedHome dashboard are supplied free of charge to volunteers in our national broadband studies. We are currently recruiting volunteers in the following countries: America, New Zealand, Australia, Saudi Arabia.