Helping care agents resolve customer queries faster
Helping consumers analyse their internet service over time
Helping consumers measure real time in-home performance
Helping network engineers monitor network performance in real time
Helping product managers monitor network performance over time
Helping regulators provide a handy speed testing app for their citizens
Overview of all the available SamKnows tests
We offer a variety of different mechanisms to measure speed
Measures the round trip time between the router and a test server
Measure the performance to real-world gaming servers and stores
Measure the performance of major social media services
Measure the performance of video conferencing services
Measure the performance of video streaming providers
Measure the performance of Content Delivery Networks
Measuring web browsing performance to real homes
Measure the performance of Voice over IP calls
Measuring the time taken to resolve a DNS query
Discover the path that traffic takes between a source and a destination
Passively measure the amount of data used on a broadband connection
We explore how communication technology is changing the world
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How our customers are using SamKnows’ technology
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Some handy resources if you are writing about SamKnows
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Discover how we became the global measurement standard
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Join one of our national studies to help improve the internet for all
Help and advice for users of SamKnows One
How our customers are using SamKnows’ technology to monitor and improve internet services
The South Pacific neighbours, Australia and New Zealand, are the closest of allies, but have a long tradition of being friendly rivals. SamKnows is running independent broadband measurement studies in both countries, but has just released a first-of-its-kind joint report. So, why are Australia and New Zealand benchmarking themselves against each other?
New EU BEREC regulations required ISPs in member countries to prove they could provide speeds greater than 1Gbps for customers on their highest package. With many routers only supporting speeds up to 940Mpbs, Vodafone Hungary sought help from SamKnows to be able to measure speeds above 1Gbps.
From reports to advertising, SamKnows is relied upon by Kiwi consumers to make better informed broadband choices.
We have thousands of volunteers collecting broadband performance data from their own homes that fuel our National Studies around the world. Our volunteers are critical contributors to what we do, but get their own perks for taking part. We've collected a few stories about how our Connected Home solution is helping volunteers better understand and improve their internet performance.
At SamKnows, we’re committed to making the internet better for everyone. Part of our work involves regulatory projects with governments, conducting market studies to measure performance of a country’s internet infrastructure. During our many years of experience in the public sector, we’ve developed a unique set of principles that we apply to all regulatory projects that help us uphold a high standard of care and diligence in our work.
The Measuring Broadband New Zealand project, put together by New Zealand's Commerce Commission, collaborated with RSPs, Wholesale Providers, and SamKnows to monitor internet performance across the country. The data collected helped improve speeds for subscribers across the Fibre Max network, here's how it happened.
