For field engineers
Fully tested in seconds
Every broadband installation is different and unique, field engineers don’t know what they’re going to find when they turn up, but customers want and expect the same service. We’ve built a solution into SamKnows One to streamline field engineer visits and minimise call-backs.
Now your field engineers can quickly check the installed service is working perfectly before leaving, share that information with the customer and head office, then remotely test and monitor performance if necessary.